If you have problems using RouteGadget the most likely culprit is Java.
You may have an old version or it is just corrupted, so you need to install a new copy of the latest version.
Getting a “Map not found” problem?
These are common problem, but for a small number of people.
In Windows go to the Contol Panel, Add or Remove Programs and from the list click on the Java entry and select the Remove button to uninstall Java.
When finished go to http://www.java.com and hit the ‘Free Java Download” button and follow the instructions. This should install the latest version which was version 6 Update 11 in January 09.
In most cases this fixes it, but not always.
The next option is to install another web browser, I would suggest Firefox
Then go to the Java site using Firefox and install Java.
“Map not found” problem
This is usually due to the map image that has been uploaded by the club’s administrator being larger than necessary. Your local Java install then runs out of memory to process it. So the solution is to increase the amount of memory available to Java. There is a good guide on how to do this for both Windows and Mac users on the fullcolor.com website
20th Jan 09
I have been using routegadget on my current machine for several years with no problem. For last week and this week’s events only about a third of the maps download. I have restarted the browsers (I use IE and Firefox; and my laptop, but the problem persists. I have the latest version of java. Other maps on the list are no problem. On my computer at work there is no problem.
This week’s event is: http://www.interlopers.routegadget.co.uk/cgi-bin/reitti.cgi?act=map&id=4&kieli;=
Have you any suggestions?
Java seems a bit fickle like this.
I have repeated periods of it not working at all on Safari on my Mac but OK in Firefox, then Safari works for a while again.
Another thing to try is clearing the browsers cache.
I’m not a Java expert and when I ask people who are I get various responses but rarely a good explanation.
Hmmm! OK. Above instructions followed - Clear cache. Go to Java to upload new file which directs me to Apple Update. I am up to date for my MacBook (OS x 10.5.6)!
Now, last week I loaded a route on a Devon OC league event OK. The map will not reload now. This week I go to load a route on the Devon OC CompassSport map - won’t load the map. Go to the demonstration event on the Route Gadget website - loads immediately.
Any further thoughts? If this is a regular problem perhaps the cure sits in the program/web setup?
Well I’m using a MacBook (10.5.6) and I can load all the Devon events in either Safari $ Beta, Firefox 3.1b or Internet Explorer running in XP in a Fusion Virtual install.
So that rules out something odd about the Devon setup.
As I have said before Java is a bit variable and I think more so on a Mac. The issue with a Mac is that you can’t re-install Java like you can on a PC as it is part of the OS.
I don’t know the answer, it would be good if a Java export could explain it.
Thanks for that. I’ve now loaded the map (thru Internet Explorer/Windows XP SP3 running in a Parallels virtual machine) having updated the Java software. Still won’t work in Safari.
Will worry the Apple Store Genius with the problem, when next I go in.
Apple recently published an update to the MacBook OS X, which includes changes to Java. My problem seems to have disappeared! All maps tried recently load properly.